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I work third shift in Charlotte so my schedule was pretty tight. Huge arctic blast coming in this weekend and CSI Mechanical understood the reason for a hurry. Steven was very fair with the rate and showed up promptly. Luckily it was a much smaller issue than i thought and he was able to get me running in no time! Earned my business from here on out!
Did a supper job on install love my new unit ! Highly Recommended!!!!!!
Awesome service highly recommend!!!
Great service,awesome experience with CSI Mechanical Highly recommend,very thorough!!!
Adam was on time, verygood knowledgeable about the repair, and very polite. Highly recommend cos mechanical.
Great Service! Adam is always very helpful. He really goes above and beyond to make sure we are taken care of. I highly recommend contacting CSI mechanical for all your HVAC and refrigeration needs!
Steve cherka at csi came to my house to check on my AC unit that stopped working. Steve brought out a window unit to supply us with some relief until he could get back out to install our new unit. I call that exceptional service and a caring person that goes above and beyond
We lost complete A/C on our existing whole house HVAC on a Sunday afternoon. My wife and I decided it was time to replace and upgrade the entire system based on the poor performance history of our existing York unit. I contacted Steven Cherka the owner of CSI mechanical the next day and he came out to our home same day to give us options on a new Trane HVAC 4 ton unit. We chose the 18LXi based on his recommendations and could not be happier. Let me say that Steven and his crew were outanding to work with and extremely knowledgeable and were spot on when it came to attention to details. They listened to our concerns were extremely polite and courteous. Steven and his team worked very hard quickly and efficiently and totally removed our old HVAC system and replaced it with a brand new Trane system in two days we had A/C in our home again. Based on our outstanding experience with CSI, I would highly reccomend them for new and present HVAC work and would higher them again in a minute. A true pleasure to do business with. They answered all questions we had and followed up on all the details for a truly successful installation. Very happy customers here! Thank you Steven!
Adam came out on very timely basis. They diagnosed the problem found out the iissiue And had it fixed. Everything is working great again.
This company was wonderful. Mechanic very courteous.
This the best place to get service for all your Heating & Air needs. This Company has very professional staff and I love the fact that they can do residential,commercial,they offer other services like tankless water heater and much more.Hands down best company in the area.
I found myself needing after normal business hours a/c repair. Called the CSI phone number, on the second ring a very nice lady answered and said she would pass my request on to service. Within less than an hour, technician Joey Whisnant arrived greeting me with a friendly smile and simply asked, “point me in the right direction of your a/c unit”. Joey quickly addressed and solved my problem…a/c back up and running. Thank You CSI Mechanical!!
Adam was very kind and honest with our repair. He made sure to explain the issue and fix it in a timely fashion. We are so happy that we chose to work with CSI Mechanical and will call them again for any HVAC needs. Thank you!
From the initial assessment to the final setup the team at CSI mechanical were efficient, thurough and professional. Our old system was undersized with inadequate duct work. Within a few hours of the new system in operation the comfort level was markedly improved. My only regret is that we didn’t have the professionals from CSI do our original install. Looking forward to years of PM service from CSI mechanical. Thank you to Andy, Joey and Houston who did the majority of the install and to Steven for his knowledge and guidance in purchasing the units that served our needs best. God bless you all
I have a small restaurant and my walk-in where I keep my frozen food stopped working. I went online and found CSI mechanical serviced my location. Called to set up an appointment and Steven came right out. Found my problem and got my walk-in back up and running. Saved my food from going bad and was very professional. I know that next time I will call Steven with CSI Mechanical first! Thanks Steven!
This was my first time using CSI Mechanical and I must say I was impressed! Our AC unit was in bad need of service. The guys that came out were very knowledgeable and courteous. They allowed me to follow them around, ask questions, and even explained to me everything they were doing. What I really liked was they were not pushy. They gave me many service options to choose from and let me make the choice. No pressure! They were up front and honest. I really felt like they were trying to help solve my AC problems, not just make a buck. All in all, it was a good experience. If you are uncertain or hesitant about calling CSI Mechanical, don’t be. I felt the same way before I dialed the number. Now, I’m glad I did!
They were here in15 minutes. Cleared the drain and the guy sucked up about 15 gallons of water from the overflow tray, then carried the shop vac and all that water downstairs. Awesome job. Never had faster or better service. Would definitely recommend.